Frequently Asked Questions

The delivery period for larger joinery is a minimum of 15-20 working days. During peak season, a longer delivery period is possible.

We offer 2 profile brands: WINNER and TROCAL. Winner profile is our brand, while Trocal is a profile manufactured in Germany.

Our showrooms are located at the following addresses: Šabački put 188, Loznica Kralja Miutina 1, Šabac We invite you to visit us!

Our working hours are as follows: Loznica: Weekdays: 08:00 - 16:00 Saturday: 08:00 - 15:00 We do not work on Sundays. Šabac: Weekdays: 09:00 - 16:00 The showroom is closed on weekends.

1. You can visit the configurator on our website, calculate the joinery price yourself, and send it directly to us by e-mail. 2. You can send us opening dimensions by e-mail, either for new or existing windows (height is measured with the roller shutter box, if currently present). Please inform us whether it is a new construction or replacement of old joinery. 3. You can also contact us by phone at: +381 28 877 302 or +381 62 887 7303

We use ROTO and STUBLINA hardware.

Regarding special joinery production, we manufacture to measure, offering options for sloped, round, and various other shapes, colors, and finishes. It is important to note that special joinery orders take a little longer than standard ones.

When choosing energy-efficient windows, pay attention to the following factors: 1.Glass type: Double or triple glazing provides better insulation. Low-emission (Low-E) glass reflects heat inside in winter and prevents heat ingress in summer. 2.Window frame: Frame material can affect energy efficiency. Wood, PVC, and aluminum with thermal break are good choices. 3.Sealing quality: Check whether windows have good seals that prevent air and water vapor penetration. 4.Installation conditions: Quality installation is key to optimal efficiency. Poor installation can reduce window performance. 5.Energy certificates: Look for windows with energy labels such as ENERGY STAR or similar certifications that guarantee certain efficiency standards. 6.Thermal factor: Pay attention to the U-value, which indicates how much heat passes through the window. Lower U-value means better insulation. 7.Solar factor: Consider SHGC (Solar Heat Gain Coefficient), which shows how much solar energy windows transmit. A lower value means less heat in summer. 8.Aesthetics and functionality: Besides efficiency, think about window design and functionality, such as opening options and ease of cleaning. 9.Price and long-term savings: Invest in quality windows that can provide long-term savings on heating and cooling bills. 10.Warranty: Check warranties offered by manufacturers, since quality windows usually come with longer warranties. With the right selection, you can significantly improve your home's energy efficiency.

The most efficient glass for energy saving is low-emission (Low-E) glass, which has a coating that reflects heat inward during winter and reduces heat penetration during summer. Double or triple glazing further improves insulation by creating additional air layers that reduce heat loss. A combination of these features makes Low-E glass the most efficient choice for energy savings.

Roller shutters can be installed later. They can be mounted externally, and proper installation is important. Consultation with our team can help.

Yes, window glass can be replaced in case of breakage. This is often faster and cheaper than replacing the entire window or frame. Hiring our technicians is recommended for proper replacement and preserving window energy efficiency.

After you provide opening dimensions and receive our offer, if it suits you and you choose our joinery with installation, our technicians will come to your location to measure precisely and agree technical details with you. After that, an advance payment of 50% is required to start production. If you selected the no-installation option, please provide precise measurements and opening methods for your windows and doors. In that case, our technicians will not come to the site; we will deliver the ordered joinery to your address or nearest showroom according to your technical specifications. In this case, 100% advance payment is required.